NDIS and Funding

Understanding your funding options can be overwhelming.

At Steps, we provide services to a range of clients with different funding types, including NDIS, TAC, Medicare and private health insurance.

To find out more about which funding type suits you best, please explore the options on this page. If you are still unsure about which funding type is applicable to you, please contact our friendly reception team who can help you understand your options.

National Disability Insurance Scheme (NDIS)

What is the NDIS?
Steps Neurological Therapy Services is a registered provider with the NDIS. The NDIS is a national scheme which aims to provide funding for support and services to all Australian’s under the age of 65 living with a permanent and significant disability.

If you do not already have an NDIS plan, you may be eligible to apply. To find out more, please visit: https://www.ndis.gov.au/applying-access-ndis/am-i-eligible

Steps Services and Your NDIS Plan
Our Steps staff are registered to provide therapeutic supports to allow clients to receive Physiotherapy, Occupational Therapy, Speech Pathology and Exercise Physiology through the NDIS.

Your NDIS plan will have different categories and budgets that you can use to access a variety of support and services. Physiotherapy, Occupational Therapy, Speech Pathology and Exercise Physiology are all funded in your Improved Daily Living budget.

You can also receive Exercise Physiology if you have funding in your Improved Health and Wellbeing budget.

Accessing your NDIS funds at Steps
When you book your initial consultation, our intake team will request some details from you about your NDIS plan, including your plan dates, NDIS number, and funding type (self-managed, plan-managed, or portal managed). If you are not sure of these details, please contact your NDIS coordinator to assist you.

At your initial session your therapist will discuss your relevant NDIS goals and understand what you want to achieve from your therapy. Your Steps therapist can then work with you to address these goals and create opportunities for you to develop new skills.

Your therapist can also assist with completing funding applications, liaising with your support coordinator or local area coordinator and completing reports to assist you with further funding applications.

Funding bodies

Steps regularly processes funding directly through a number of funding bodies, including:

  • Transport Accident Commission (TAC)
  • Department of Veterans Affairs (DVA)
  • My Aged Care
  • Multiple Sclerosis Australia
  • State Trustees
  • Other third-party organisations who manage disability funding packages

Please advise our intake team of your funding type when booking your initial appointment. We can arrange to directly invoice your funding body for payment of your accounts.

Private clients

Private fees
To confirm our current private fee schedule please contact reception on 9568 5611.  Please note this clinic is not a bulk-billing practice.

Private Health Insurance Funds
On the spot claiming is available at our Hughesdale rooms for private health insurance funds through HICAPS when your account is paid at the time of service. Please contact your health fund directly to find out which services are covered by your health insurance.

Medicare Rebates
Under the Enhanced Primary Care Program (EPC), an individual can receive up to five Medicare rebates for allied health services in a calendar year. These rebates are available to people who have a chronic condition being managed by their GP under an EPC program. To find out more about whether you are eligible to receive these Medicare rebates, please talk to your GP.

In order to receive your rebate, Steps must receive a copy of the EPC plan from your GP prior to your appointment.

Our Hughesdale clinic offers on-the-spot rebate for Medicare EPC sessions following full payment of your account, however please note that the EPC does not cover the full cost of your appointment, and a gap payment is required.


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