NDIS and Funding

At Steps, we recognise that funding your rehabilitation, or managing your neurological condition, can be expensive. Your Steps therapist will help you access any funding you may be eligible for including the National Disability Insurance Scheme (NDIS).

National Disability Insurance Scheme (NDIS)

What is the National Disability Insurance Scheme (NDIS)?
The National Disability Insurance Scheme (NDIS) is a new way of providing supports for Australians with disabilities, their families and carers. The NDIS will allow people with a permanent and significant disability under the age of 65 to:
-Access mainstream services and supports
-Access community services and supports
-Maintain informal support arrangements
-Receive reasonable and necessary funded supports

The scheme is being rolled out progressively throughout Victoria. The map below shows when the NDIS is coming to your area.

To become a participant in the scheme the first step is to check that you meet the eligibility criteria. To meet the criteria you must:
-have a permanent disability that significantly affects your ability to take part in everyday activities
-be under 65 years of age when you first enter the NDIS
-be an Australian citizen or hold a permanent visa or a protected specialist category visa
-live in Australia where the NDIS is available

If you meet the criteria, the next step is to complete an Access Request Form to begin your journey as an NDIS participant.
For more information regarding the NDIS access requirements and completing your access request please click on the following link:

How can we help?
Steps Neurological Therapy Services is a registered service provider with the NDIS.  We provide therapeutic supports through Physiotherapy, Occupational Therapy and Exercise Physiology interventions. Steps’ therapists are currently working with participants of the scheme and have experience with the various funding structures available. These include self-managed funding, management through an Agency or management by the National Disability Insurance Agency (NDIA).

The role of your Steps Therapist is to work with you to address your independence goals outlined by you in your NDIS service plan and create new learning opportunities to assist you to develop new skills. This may include individual therapy, set up of home programs, community gym and hydrotherapy sessions, sourcing equipment and completing SWEP funding applications.

There are many ways the Steps team can assist you to achieve your independence goals as set out in your NDIS plan. Your Steps therapists can help you to:

  • Be your physical best with your Steps Physiotherapist
  • Live every day to the fullest with your Steps Occupational Therapist
  • Get in shape and move well with your Steps Exercise Physiologist
  • Enjoy feeling fit and strong by joining a Steps Exercise Group
  • Get your new chair sorted at the Steps Wheelchair and Seating Clinic
  • Get behind the wheel with your Steps Driving Assessor (OT)
  • Explore sports and more with Steps Leisure and Recreation


For more information about the NDIS and how it might work for you please contact us on 9568 5611. To get started in this process and become a participant of the NDIS call 1800 800 110 and ask for an Access Request Form or click on the link for a participant information pack https://ndis.gov.au/html/sites/default/files/documents/our-sites/NDIS-Victoria-roll-out-Participant-pack.pdf


Fee Schedule

Please contact the clinic for our most current fee schedule.

Private Health Insurance Funds

On the spot claiming is available at our Hughesdale rooms for private health insurance funds through Hicaps when your account is paid at the time of service. Contact your health fund directly to find out what services you are covered for.

Medicare Rebates

Under the Enhanced Primary Care Program (EPC), Medicare rebates are available for a maximum of 5 allied health services per person in a calendar year. These rebates are available to people who have a chronic or complex condition being managed by their GP under an EPC. The individual needs to be referred to Steps by their GP prior to the rebated session.

More information can be found at: www.medicareaustralia.gov.au

Steps Hughesdale offers on the spot rebate for Medicare EPC sessions following full payment of your account.

Compensable Bodies

Steps will invoice your funding body directly so there is no out of pocket cost to you.

Steps regularly processes funding directly through:

  • Transport Accident Commission (TAC)
  • Victorian Worksafe Authority (VWA)
  • Department of Veterans Affairs (DVA) – a written referral from a health professional is required to accept DVA referrals
  • Slow to recover program
  • James Macready-Bryan foundation
  • MS Australia employment services
  • National disability insurance scheme (NDIS)
  • State trustees
  • Senior masters office
  • Third party organisations who manage disability funding packages
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